Free Shipping Policy
- Most smaller items will ship via UPS or FedEx ground.
- Large items, like sofas and beds, will ship as CURBSIDE DELIVERY via YRC shipping or ABF freight. (which means that you will be responsible for bringing your order inside and setting it up!)
- Inside delivery can be added to most freight shipments for an additional $120 inside delivery fee
- We ship all of our shipments out with a Signature Required. You may request no signature required on most UPS and FedEx shipments after your order has shipped by contacting the shipper directly.
- Larger orders that ship out via YRC shipping or ABF freight are not not eligible for "no signature required", and someone must be home to accept and sign for delivery. (you will be able to schedule a convenient day/time for delivery with the shipper)
Please note that while we do offer Free Shipping the customer will be responsible for the shipping cost incurred and 15% restocking fee for returned merchandise.
You will receive a Shipment Confirmation email once your order has shipped from the warehouse containing your UPS or FedEx tracking number(s). Please allow 2-5 days from the time your order is shipped for UPS or FedEx to deliver your package(s). UPS and FedEx deliveries are made Monday - Friday with no advance call. UPS or FedEx will make up to 3 delivery attempts; after the third failed attempt the packages(s) will be returned to our warehouse and we will issue a credit for your merchandise minus round trip shipping fees and a 15% restocking fee.
Some items ship by EPack and are also sent with Free Shipping!
Please see our Refund, Privacy and Terms of Service Statements for additonal information.